"website and order process very easy but the order (which was paid to be delivered by courier) took longer than 7days to arrive. I would advise you to possibly try using a different courier service if parcels take this long to arrive!"

Britt Caling

"Received my Chariot Bike Trailer in a few days. Thanks for all your advise - my baby boy loves it."

Rachael Batkovic

"Sent me the wrong item. Follow up from Bike Trailers: Sorry we all make mistakes - problem was rectified for customer."

Kirsten Keightley

"Absolutely awesome service!!! Ordered, processed and delivered all within 3 days (not even!!!) Extremely quick responses to emails with very professional follow ups. And great prices, what more could you ask for?!?"

Bachir Srour

"After trying a friends WeeHoo Igo I phoned Bike Trailers and had very fast and efficient service, with delivery as promised. I would certainly use your services again."

Felicity Ennis

"Thank you Bike-Trailers.com.au for your amazing service. From my initial phone enquiry you were patient and thorough in your answers, through to my purchase and prompt delivery, you have been efficient and wonderful to deal with. We are very happy with our bike trailer and use it EVERY day :) PS: you were also the best value for money!! "

Nicole Szalek

"Our Croozer was ordered one night and posted the next day! It is fantastic. Easy to assemble, looks great and so easy to run with. We are looking forward to putting it on the bike next. My 10 month old son just loved it from the start! Thank you for a wonderful product that I am sure will bring many hours of fun. "

Caroline Montefiore

"Very nice trailer. I have been riding for 10 years and now have a 11 months old baby and we all can still go riding thanks to the croozer. I only lost a small amount of time of my average due to the croozer being easy to tow. Thanks Mick"

Mick Darlow

"Thank you. Staff were very helpful, I phoned and added an extra accessory to my order and this was no problem. Communication was very good, my item was out of stock and I was kept informed of the delay throughout. I am incredibly happy with the quality of my Chariot Cougar and am looking forward to many years of happy riding!"

Linda

"Recived our croozer today an im so happy with it. The service was fantastic can't wait to start our new biking adventures with our little family. Thank you so much guys will be happy to order more stuff through you guys in the near future."

Tara Lehmann

"I purchased an accessory and was impressed with how well you run your business - great price, excellent communication, and very quick delivery. "

Ella

"I found excellent service, with my order being quickly acknowledged. When the item I wanted was out of stock, I was offered a similar, more expensive item at the price of the original item. I am very happy with my purchase, which was delivered quickly and efficiently."

Sean Knight

"We purchased a Croozer bike trailer from Bike-Trailers.com and it was just the best experience; My initial & subsequent email enquiries were answered almost immediately and the staff were extremely helpful & friendly. We live up in Qld but I had barely ordered the Croozer when it arrived on our doorstep. Once the Croozer was unpacked and assembled my husband and I just sat there staring at it in awe, it's even more impressive up close! The Croozer is a fantastic contraption and suits our needs perfectly, being made of such sturdy stuff means that we will be able to pass it on to family or friends once we no longer need it - so it was money well spent in our opinion. In today's world of automated ordering processes and sterile, impersonal purchasing our experience with Bike-Trailers.com has been a breath of fresh air. E Brier "

E Brier

"I just wanted to say the service that I received has been first rate. From the time I ordered to the moment I received the item was a total of three days ( and that’s with me ordering it at midnight). Will be ordering from this store in the future and will be letting others know about the service I received. Regards Lloyd "

Lloyd Woodward

"Everything received thank you very much and we are very happy with the trailer."

Alistair Gray